Frequently Asked Questions
Business & Terms
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- How do I pay for my signs and graphics?
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New customers will usually be asked to pay a 25% deposit before any work has commenced. This can be either in the form of cash, cheque, or via BAC's with the outstanding balance settled upon completion. Once you have set up an account with us, in most cases we will offer you a 30 day invoice account.
- Do you offer free call out surverys and quotations?
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Yes, we are happy to provide you with a free of charge site survey and quotation within a 15 mile radius of Image Signs. We may charge a small travel fee if outside this are but this will always be confirmed prior to any meeting.
- Is the installation of my sign included in the price?
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There will be a separate charge for installation of your signs and graphics incorporated into your quote. If you would like us to just supply your signs and not install them, please let us know. We prefer to install vehicle graphics ourselves as the vinyl application can affect the longevity of graphics. Please note that any signage supplied by Image Signs but fitted via another company or persons will have no guaranteed.
- Do you offer any guarantee for your signage and installation?
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We offer signs for a wide range of needs from temporary to permanent signs and graphics and will discuss with you the potential lifespan of the products before the order is placed. As we supply many types of signs, we do not offer a standard guarantee across all of our products but in general, we offer a no quibble 6 month guarantee. We value our high standards of workmanship so please contact us to discuss any individual needs.
Signage & installation
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- What type of signs do you supply?
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We supply, manufacture and install many different types and styles of signage to suit the specific purpose needed. Our signage consists of Banners, flat signs, tray signs, flat cut lettering, stand-off lettering, internal acrylic displays, projecting signage & illuminated projecting signs, built-up illuminated lettering, soild & flex face light boxes. The list is virtually endless, please contact us today for more information and details on the signage we can produce for you.
- Can I get a custom made sign?
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Of course. The majority of what we do is bespoke which is individual to the customer, usually including their company name or corporate identity. If you have something in mind please contact your local centre who will discuss the options with you or you can always arrange a free site survey appointment, where we can take a look at your premises and advise you.
- How much will my sign cost?
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Your business signs can be as cheap or as expensive as you'd like it to be, it really comes down to the design, size, style and the materials used. We are happy to work to your budget, providing you with the best solution to your needs. You pay for signage once and it works for you 24 hours a day, 7 days a week for years. Signs should be seen as an investment as effective signs will pay for themselves many times over.
- How long will it take to produce my signage?
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This is very dependent on the availability of materials, production schedules and design approval. Typically a lead time of 10-14 days should be expected however, we will always discuss this with you at the time of order and will accommodate your needs wherever possible.
- How long will my sign last?
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This all depend on the materials the sign is manufactured from, and most importantaly whether it's situated inside or out. During the inital consultation and survey we will take into consideration the required lifespan needed and advise you on the apprpriate solution.
- Do I need to contact an electrician personally to install the signage?
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Yes if you have any electrical supply to your signs then you should use a qualified electrician. Image Signs will install the signage but NOT connect it to the power supply. However, we do use an electrical company in circumstances that require it or may be able to recommend a trusted company to you, please feel free to contact us with any questions you may have.
Vehicle Livery & WRAPS
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- What is a vehicle livery?
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Vehicle graphics and vehicle livery are the general terms used to describe the application of vinyl graphics to any type of vehicle from cars and vans right through to lorries or and buses/coaches. We have also applied graphics to jet skies, F2 side-cars and even an F1 race car. The graphics can be as simple as cut text lettering or can include photographs, company logos, tonal fades and even reflective or conspicuity markings. Visit the vehicle Livery & Wraps page to find out more, our Gallery page and Case Studies have images and discribe the process involved.
- How long will my vehicle graphics last?
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Professionally applied vehicle graphics should last for years if they are cared for correctly. We advise that you do not wash your vehicle for 5-7 days after the graphics are applied and do not jet wash the graphics as this may reduce their lifespan. For permanent vehicle liveries we will always laminate any printed graphics or images which will not only increase the durability but prolong the colour of the images. We use varying grades of vinyl to fit within your requirements and budget.
- What is a vehicle wrap?
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A vehicle wrap may be described as a vinyl 'sticker' being wrapped around the entire surface of the vehicle. Because the vinyl is printed the design can use any image, gradient and colour to best suit the application and vehicle contors. We use only the highest quality wrap vinyl such as Avery and 3M. Visit our vehicle livery & wraps page for more information.
- How much does a vehicle wrap cost?
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A full vehicle wrap will cost between £1000* and £2500* depending on the size of the vehicle. A cheaper option can be to Part Wrap the vehicle.(*exludes VAT)Wrapping a vehicle is a time consuming and skillful process.
- Why does a wrap cost so much?
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Wrapping a vehicle is a time consuming and skillful process. Plus Image SIgns only use the best material from 3M and Avery. Although Wrapping is expensive, the wrap will last for about 5 years onwards and gives exeptional value compared to any other form of advertising over the same period of time.
- Can you remove my existing vehicle graphics and wraps?
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For a small fee priced per hour, we can remove the graphics for you. Alternatively you should be able to remove your own vehicle graphics without damaging your paintwork by using a hair dryer to warm and loosen the vinyl. Depending how long the graphics have been on the vehicle, you may see a small glue residue on the paintwork which can be easily removed with white spirit and metholated spirits. In the case of full vehicle wraps, it is advisable to get a professional to remove the graphics. For further advice please feel free to contact us.
